Inside Sales

Job Summary:

We are seeking a highly motivated and results-driven Inside Sales Rep to join our team. This role involves contacting homeowners who have already had a first inspection and are in the decision-making process. The primary responsibility of the Inside Sales Rep is to follow up via call, text, and email to secure the sale of roofing services.

Key Responsibilities:

• Follow-Up Communication: Engage with potential customers through phone calls, text messages, and emails to discuss inspection results and address any questions or concerns.
• Sales Conversion: Utilize effective sales techniques to convert leads from initial inspection into closed deals.
• Customer Relationship Management: Build and maintain strong relationships with potential clients, ensuring a high level of customer satisfaction and trust.
• Detailed Record Keeping: Maintain detailed records of all customer interactions and sales activities in the CRM system.
• Product Knowledge: Stay up-to-date with the latest roofing products, services, and industry trends to provide accurate information to clients.
• Problem Resolution: Address any customer objections or issues promptly and professionally, working to find satisfactory resolutions that lead to closing the sale.
• Coordination with Inspection Team: Collaborate with the inspection team to understand the specifics of each inspection report and convey necessary details to the homeowner.
• Achieve Sales Targets: Meet or exceed monthly and quarterly sales targets and KPIs set by the management.
• Continuous Improvement: Participate in ongoing training and development programs to enhance sales skills and product knowledge.

Qualifications:

• Experience: Minimum of 2 years in a sales role, preferably in the roofing or construction industry.
• Communication Skills: Excellent verbal and written communication skills.
• Sales Skills: Proven track record of meeting or exceeding sales targets.
• Customer Service: Strong customer service orientation with the ability to build rapport quickly.
• Tech-Savvy: Proficiency in using CRM software and other sales tools.
• Problem-Solving: Strong problem-solving skills and the ability to handle objections effectively.
• Organization: Exceptional organizational skills with attention to detail.
• Self-Motivated: Highly motivated with a drive to succeed and a proactive approach to sales.
• Education: High school diploma or equivalent.

What We Offer:

• Competitive pay + commission per collected job
• Comprehensive training program
• Opportunities for career growth and advancement
• Paid holidays
• Supportive and dynamic team environment
• Part time, 20-30 hrs per week.